attitude

Fake it till you make it, especially in customer service…and we’re all in customer service!

Dear FedEx, Today you sent me on a wild goose chase. I ordered a new table to fit in that tiny open space in my kitchen (you know, to hold all my wonderful kitchen gadgets that won’t fit on the counter), and I spent over $100 just to have it shipped to my door.  I …

Fake it till you make it, especially in customer service…and we’re all in customer service! Read More »