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Wordy Wednesday: What Do You Love?

January 19, 2011

When I was a kid, I had a very super special blanky and two small stuffed puppies (and I carried around one puppy under each armpit). Those items brought me more comfort than I could probably explain, and I had this deep love for Blanky, Puppy, and Puppie (I  decided how their names were spelled [...]

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Fake it till you make it, especially in customer service…and we’re all in customer service!

December 4, 2009

Dear FedEx, Today you sent me on a wild goose chase. I ordered a new table to fit in that tiny open space in my kitchen (you know, to hold all my wonderful kitchen gadgets that won’t fit on the counter), and I spent over $100 just to have it shipped to my door.¬† I [...]

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